Frequently Asked Questions
Everything you need to know about your SWEATS experience.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small processing fee.
How do I know which size to choose?
Our products are designed for a relaxed fit. We recommend checking our detailed size guide on each product page, which includes specific measurements for chest, waist, and length.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout.
Are your materials sustainably sourced?
Yes, we prioritize quality and ethics. Most of our collections are made from a blend of organic cotton and recycled polyester to ensure both comfort and environmental responsibility.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.